Intrum Global Business Services UAB

Intrum Global Business Services (thereinafter – IGBS) is built up as a centre of excellence. Main goals of our strategy are to empower people and add the value to the business. Thus we continuously develop our employees as well as our services. We are proud of having high performance culture with inspired leaders and focus towards talent attraction and retention. We value our customers and achieve excellence in what we do as well as maintain the growth and continuous improvement within all Intrum Group.

Business Process Analyst

Intrum Global Business Services (IGBS) is looking for a Business Process Analyst with strong skills in Business Process Mapping and Business Process Reengineering.  

Key tasks/responsibilities:

  • Work closely with clients and the business to identify and analyse core business processes and workflows
  • Facilitating workshops with SME's
  • Documentation of process and work flows
  • Development of clear and detailed process maps and business requirements
  • Identifying issues and risks

We expect that you have:

  • At least 2 years experience as a Business Analyst, on large and complex projects
  • Strong skills in Process Mapping and Business Process Reengineering
  • Sound knowledge of business process modelling notations particularly BPMN and EPC 
  • Strong analytical skills with a demonstrated ability to extensively analyse business processes and workflows
  • Experience facilitating workshops and focus groups
  • Strong business/client engagement skills
  • Experience developing business requirements
  • Experience developing instructional and procedural documentation and presentations
  • High level of competence with MS Office and process modelling tools such as MS Visio, ARIS, Blueworks or equivalent.
  • Willingness to travel

The successful candidate would have high level communication skills and be able to produce documentation to a high standard. You should display a high attention to detail and be able to establish effective working relationships with clients and business representatives.

Being an employee in Intrum means working with enthusiastic colleagues in a dynamic and professional environment. As an employee you will be encouraged to continuously develop towards your potential. 


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